Will your involvement be visible to our client?

Only if you want it to be: white-label is the default, so the work carries your brand, not mine, and confidentiality is agreed in writing. The valuations, schedules and narrative I produce go out in your templates under your name, I have no contact with your client unless you ask, and the engagement runs between your practice and mine, so the work is yours to present as your own. This suits most claims consultants: your client is buying your judgement, not the resourcing behind it. Some practices do prefer to name me on larger disputes, where a second independent signature on the quantum, the money side of the claim, adds weight if the case is tested; that choice is always yours, engagement by engagement.

Say a small claims consultancy takes on a groundworks contractor chasing £90,000 on a housing development, and you want to keep the client relationship your own. I build the valuation in your spreadsheet template, write the narrative in your house style, and put your firm's name in the header; the covering letter goes to the employer under your logo, and when the employer's surveyor rings to argue the rates, they ring you, not me. As far as the client and the other side ever see, the quantum came from your practice. That is white-label working: you keep the face of the job while I sit behind it, so nobody outside your office knows I was involved unless you decide otherwise.