Every new job starts from a blank folder

Each new job begins with somebody inventing the wheel again: the folder structure, the trackers, the naming, the routines, all rebuilt from whatever the person setting it up remembers of the last one. Which means the business's method is not a method, it is a person, and it goes on holiday when they do, leaves when they do, and is diluted a little every time someone else does the set-up.

A business owns its system when the system is a template: the folders, registers, trackers and routines held as a standard that every new job starts from on day one, new starters inherit instead of improvise, and each job's lessons feed back into. Kept that way, the method compounds across jobs instead of resetting with each one.